Return and Refund Policy

At Lumoric LLC, we want you to be fully satisfied with your purchase. Please review our refund and return policy below.

Overview

Our refund and return policy lasts 30 days. Items must be unused, in the same condition you received them, and in original packaging. Certain items such as perishable goods, intimate or sanitary items, hazardous materials, or flammable liquids cannot be returned.

Non-Returnable Items

• Gift cards
• Downloadable software products
• Some health and personal care items

Partial Refunds

Partial refunds may apply for items that are not in original condition, damaged, missing parts, or returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will notify you by email. Approved refunds will be credited to your original payment method within a few days.

Exchanges

We only replace items if defective or damaged. To request an exchange, email us at info@lumoric.com and send the item to our address below.

Shipping Returns

Send returns to:

Lumoric LLC
5900 Balcones Drive #20334, Austin, TX 78731, USA

Return shipping is your responsibility. We recommend using a trackable shipping service or purchasing shipping insurance for expensive items.

Need Help?

Contact us at info@lumoric.com for any questions related to refunds or returns.

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